PRIVACY POLICY
MONITRON SRL is committed to protecting the confidentiality of the users of this website (the "Website") and to make every effort to ensure that the Personal Data of the users are treated with respect for their fundamental rights and freedoms, as well as with respect for the dignity of persons, in particular regarding confidentiality.
This document has the role of informing you about the processing of your personal data, in the context of using the website http://www.monitron.ro/.
In general, any information and data that you provide or that is otherwise collected by us in the context of the Website, will be used by MONITRON SRL in accordance with Regulation (EU) 2016/679 ("GDPR").
This means, in particular, that any processing of Personal Data performed by MONITRON SRL will comply with the principles of legality, fairness, transparency, purpose limitation, storage limitation, data minimization, accuracy, integrity and confidentiality.
Data operator
The Data Operator regarding all the Personal Data processing operations performed through the Website is MONITRON SRL, with its registered office in Bd. Constructorilor 20A, sector 6, Bucharest.
For any information regarding the processing of Personal Data by MONITRON SRL, including a list of our persons authorized by the operator, please send a request to: office@monitron.ro.
What information do we collect from you?
Through your use of the Website and, in particular, in providing information on the Website to access the services of the Website, MONITRON SRL may collect and process information about you as individuals. , which allow you to be identified, either directly or together with other information ("Personal Data"). This information may be collected by MONITRON SRL either when you choose to provide it (eg. when you request any services provided by MONITRON SRL through the Website) or simply by analyzing your behavior on the Website.
Data provided by users voluntarily
When you fill out an application form on the Website or request information, you will be asked to provide certain Personal Data such as contact details (eg your first and last name, email address, telephone number, locality and county of residence and physical address).
If you are a visitor to the Site, MONITRON SRL will process your personal data that you provide directly in the context of using the Site, such as the data you provide in the contact section, to the extent that we contact this way.
Data in the internet browsing process
The operation of the Website, as is the standard for any website on the Internet, involves the use of computer systems and software procedures, which collect information about users of the Website during their routine operations, the transmission of which is automatic, when using internet communication protocols.
Although MONITRON SRL does not collect this information in order to associate it with certain users, it is still possible that, by its nature and through processing and association with other data held by third parties, this data allows the user to be identified, either directly by that information or by using other information collected. Therefore, this information should also be considered as Personal Data.
This information includes various parameters regarding your operating system and IT environment, including your IP address, location (country), domain names of your computer, URI (Unique Resource Identifier) addresses of the resources you request on the Website, the moment of formulated requests, information about your activities on our Website (eg pages visited, products viewed), the method used to make requests to the server, the size of the file obtained in response to a request, the numeric code that indicates the status of the response sent by the server (success, error, etc.), details about the device (eg. your computer, tablet or smartphone) that you use to access our Website, etc., through cookies and other technologies that enable this tracking.
These data will be used by MONITRON SRL only for the purpose of anonymisation and statistics regarding the use of the Website, without associating them with any user identification element, to ensure its proper functioning and to identify any irregularities and/or abuses on the Website. This data may also be used for the purpose of investigating liability for cybercrimes committed against the Website.
Processing activities
The processing of data will be carried out by appropriate technical and electronic procedures and means to protect the confidentiality and security of data and consists of collecting, recording, organizing, storing, consulting, developing, modifying, selecting, identifying, adapting, using, combining, blocking, communicating. , dissemination, deletion and destruction of data, including the combination of two or more such activities.
MONITRON SRL processes your personal data as follows:
• for conducting the relationship between you and MONITRON SRL, respectively for taking over the request transmitted through the site, the subsequent contact in order to validate and finalize the request, etc.
• for fulfilling the legal obligations incumbent on MONITRON SRL in the context of the services provided through the Site, including the obligations in fiscal matters, as well as in archiving.
• for marketing activities, respectively for the transmission, through the means of distance communication (e-mail, sms) of commercial communications regarding the products and services offered by MONITRON SRL, through the Site.
The processing of your data for these purposes is based on your consent, if you choose to provide it, as expressed by continuing to browse our site after accepting the cookie policy and reading the privacy policy information.
• to resolve complaints, grievances and to monitor traffic and improve your experience on the Site.
The processing of your data for this purpose is based on the legitimate interest of MONITRON SRL to ensure the correct functioning of the Site, as well as to permanently improve the experience of the visitors of the Site, including by solving various comments, questions or complaints.
Users are not required to provide Personal Data to access public pages of the Website. The provision of Personal Data for the purposes mentioned above is optional, but in the absence of providing the requested data (indicated as such in the application form, as the case may be), users may be prevented from completing the transmission of a request or benefiting from the related services.
Disclosure of personal data
Within its activity and for the purposes indicated above, your Personal Data may be disclosed to the following entities ("Recipients"):
- Persons authorized by validly authorized operators who provide specific processing or related services (eg data storage, sending messages to us, web hosting, content management, customer service, IT services on the operation of the Website, e-mail communications) on behalf of MONITRON SRL and based on its instructions. The complete updated list of the entities designated as persons authorized by the operators is available based on a request addressed to office@monitron.ro;
- Selected persons authorized by MONITRON SRL to process the Personal Data necessary to carry out activities strictly related to the provision of services through the Website (eg. technical maintenance of network equipment and electronic communications networks), which have assumed the obligation of confidentiality or are subject to an appropriate legal obligation of confidentiality (eg. MONITRON SRL employees);
- Entities, bodies or public authorities, in accordance with the applicable legislation or binding provisions of those entities, bodies or authorities. We will also disclose your personal data in situations where we believe in good faith that disclosure is necessary to ensure the safety of you or others, in fraud investigations or to respond to a request from the authorities.
Data Transfer
Personal Data may be transferred to other states in the European Union where the headquarters or servers of MONITRON SRL or any of its suppliers are located.
Personal data will not be
transferred outside the European Union.
Children
In order to comply with the legislation that protects the confidentiality of children in the online environment, MONITRON SRL does not collect, knowingly, Personal Data of children under 16 years of age. MONITRON SRL takes the protection of children`s data seriously. Children under the age of 16 should not use the MONITRON SRL website or services. In the event that MONITRON SRL discovers that data of children under 16 years of age have been intentionally collected, MONITRON SRL will delete the respective information.
Security of Personal Data
All Personal Data collected and processed through the Website will be stored and processed to reduce the risk of destruction, loss (including accidental loss), unauthorized access / use or use incompatible with the original purpose of the collection. This is ensured by technical and organizational security means implemented by MONITRON SRL.
Retention of Personal Data
In general, MONITRON SRL will keep your Personal Data only as long as it is strictly necessary, according to the reason for which they were collected:
-Personal Data processed for the Provision of Services will be kept by MONITRON SRL for the period considered strictly necessary to achieve this purpose. However, the information will be kept for a longer period of time if we need it to resolve any complaints regarding the services or to protect the interests of MONITRON SRL associated with a potential liability in connection with the Provision of the Services.
-Personal Data processed for Marketing and Profiling will be kept by MONITRON SRL from the moment you express your consent until its withdrawal. If the consent is not withdrawn, it will have to be renewed at fixed intervals of 24 months. After the withdrawal of consent (or non-expression, as a result of a request for renewal) Personal Data will no longer be used for these purposes, but may be retained by MONITRON SRL for as long as may be necessary to protect the interests of MONITRON SRL on a potential liability in connection with this processing.
-Personal Data processed for Soft Spam will be kept by MONITRON SRL from the moment they are provided by you to MONITRON SRL and until you object to this processing. Once you object, Personal Data will no longer be used for these purposes, but may still be kept by MONITRON SRL, especially as long as may be necessary to protect the interests of MONITRON SRL regarding a potential liability in connection with this processing.
-Personal Data processed for Compliance will be kept by MONITRON SRL for the period imposed by the specific legal obligations for which the Personal Data have been processed.
-Personal Data processed to prevent Improper Use / Fraud and for Analytical Evaluation will be kept by MONITRON SRL as long as it is considered strictly necessary to achieve the purposes for which they were collected.
After these periods, all data will be deleted or anonymized, except for data that is required by law to be kept for a longer period of time.